Reliable visit scheduling
Plan recurring care visits, fill gaps with shift broadcast and match the right carer to each client.
Senior & home care
Software for senior & home-care agencies
Schedule carer visits, prove every visit with GPS check-in, keep compliance current and pay carers for the exact time they worked.
No card needed · Set it up in an afternoon · We move your data across
- Visit scheduling
- GPS-verified attendance
- Compliance & documents
Built around how senior & home care actually run
The parts that matter most when this is the work you do every day.
Verified visits
Geofenced GPS check-in / out proves carers attended on time, supporting safety and accurate pay.
Compliance you can trust
Background checks, training certificates and document expiry tracking on every carer profile.
Families stay informed
A portal lets families see visits, pay invoices and give feedback on care.
Plus everything else the agency runs on
Every agency gets the whole system. Switch off the parts you don't use. There is no cheaper plan missing the thing you need.
Scheduling & dispatch
Fill an open shift fast
Best-match suggestions
GPS check-in / out
Checks & documents
Invoicing & payments
Worker payouts
Real-time chat
Client & worker portals
Ratings & reviews
Recruiting pipeline
One system, every vertical
Everyone sees just their bit
One set of records, three ways in. Nobody has to be taught which bits to ignore.
You
The whole agency. Every booking, everyone on your books, the money in and out.
Carers
Their own shifts only. Accept work, check in, upload a certificate.
Clients & families
Their own account only. Request, see who is coming, pay, review.
The week a home care coordinator actually has
Every one of these is a real job. None of them is the job you thought you were doing.
Mon 07:10
Two carers off, eleven visits between them
You are ringing round before the first visit is due. The people most likely to say yes are the people already working.
Tue 11:30
A new client needs starting on Thursday
Their care plan, their address, their key-safe code and who is allowed in all have to reach the right three carers, and currently that means a WhatsApp group.
Wed 16:00
A DBS expired last Friday
Nobody noticed. That carer has worked four visits since, and now you have to decide what to tell the family.
Fri 18:20
Invoices, from memory and a spreadsheet
Planned hours and delivered hours are not the same number. Working out the difference is the whole of Friday evening.
How the same week runs in Rostavo
The order matters here: each step only works because the one before it happened.
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01
Everyone on your books has a live record
Carers hold their own availability, certificates, right to work and training. Clients hold their care needs, address, access notes and who to call.
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02
Visits are planned once and repeat
Recurring patterns generate the calendar. You edit the exceptions rather than building every week from scratch.
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03
Gaps are offered, not phoned
A visit nobody can cover goes out to every carer who is free and close enough. The first to accept takes it and the calendar updates itself.
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04
Certificates chase themselves
Every document has an expiry date and the system warns you before it passes, rather than after somebody has already worked on it.
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05
Carers check in at the door
A geofenced check-in proves attendance and starts the clock. Families can see that somebody arrived, which removes a large category of phone call.
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06
Billing and pay come from the same hours
Invoices are built from delivered visits and carer pay from the same record, so Friday evening stops being a reconciliation exercise.
What to look for in home care agency software
The category runs from ninety-nine dollars a month to six-figure implementations. These six questions matter more than the feature list, because they are the ones that decide what you actually pay and whether you can leave.
Is it built for your funding model?
Software written around Medicaid billing and EVV carries enormous machinery you will never touch if you invoice families directly, and you pay for it every month.
Ask them: What proportion of your customers are private-pay, and what do I not need if I am one of them?
What is the real monthly number at your size?
Headline prices in this category routinely exclude the parts you need. Per-client and per-carer add-ons, eMAR, rostering and family portals are commonly billed separately.
Ask them: Quote me the total for my exact number of clients and carers, with nothing left off.
How long is the contract, and what does setup cost?
Setup fees of five hundred to twenty-five hundred are normal here, annual lock-in is normal, and both are negotiable more often than vendors admit.
Ask them: Is there a setup fee, is it month to month, and what happens if I want to leave in month four?
Does compliance actually block anything?
A document store that only stores documents is a filing cabinet with a search box. The value is in the system refusing to let an out-of-date carer be scheduled.
Ask them: Does an expired certificate produce a warning, and does it prevent assignment?
Will your carers use it?
Most of this software is bought by an office and used by people standing on a doorstep in the rain. If the phone side is bad, the data is bad, and everything downstream of it is bad too.
Ask them: Can I see the carer app on a phone, in the state a new carer sees it, before I sign anything?
Who owns the data and how do you get it out?
You will change system eventually. Finding out at that point that migration out is a professional-services engagement is an expensive surprise.
Ask them: Can I export everything myself, and will you help me migrate in for free?
We answer no to the first one, deliberately. Rostavo does not do EVV or Medicaid claims. If you bill Medicaid, buy a US healthcare platform and do not let anyone talk you out of it.
Senior & home care. Questions answered
Can I verify that carers attended visits?
Yes. Geofenced GPS check-in / out records the time and location of every visit.
Does it track training and compliance?
Carer profiles store training certificates and background-check status with automatic expiry alerts.
How are carers paid?
Pay is calculated from verified clocked hours, so payroll matches the care actually delivered.
Can families stay informed?
Families get a portal to see scheduled visits, pay invoices and leave feedback.
Related
The same system, described for a different trade or a different question.
By what you need it to do
Missing something you need?
Every agency runs a little differently. If something here doesn't fit how you work, or there's a piece missing altogether, tell us. We build custom versions of Rostavo for individual agencies.
That might be a form that matches your paperwork, a rate rule nobody else uses, a report your accountant asks for, or a whole part of the job we haven't covered. Worth a conversation either way.
Tell us what you need
We read every one of these ourselves.
Run your senior & home care from one place.
Set it up this afternoon. It costs nothing to see whether it suits you.