Frequently asked questions

Rostavo is all-in-one back-office software for small in-home service agencies — booking, scheduling, staff management, invoicing, payments and more in one place.

Nanny and babysitting agencies, pet-care services, household staffing and senior / home-care providers. The labels and workflows adapt to your trade.

No. Rostavo is month-to-month — start with a free trial (no card needed) and cancel whenever you like. We would rather earn your business every month than lock you into a contract.

Yes. We are a small team that helps small agencies — we will set up your account and move your workers, clients and rates across with you, so switching is not weeks of data entry.

Yes. Workers get a portal to see their schedule, accept jobs, clock in and upload documents. Families get a portal to request bookings, pay invoices and leave reviews.

Yes — invoicing is built in and Stripe lets your clients pay online. Completed jobs turn into invoices and accurate worker payouts automatically.

Rostavo is fully responsive and works in any mobile browser, so your team can accept shifts and clock in from their phones.

Create your agency account, follow the short onboarding wizard to set your rates and invite your team, and you can take your first booking the same day.

Every agency is fully isolated — your bookings, clients and staff are only ever visible to your own team.

The larger platforms are powerful but built and priced for big operators — most small agencies pay for a lot they never use and face a steep learning curve. Rostavo puts scheduling, compliance tracking, messaging and billing in one place, at a price small agencies can afford, and we help set it up for you.