Placements and bookings together
Manage long-term placements and short-term or temp bookings from one candidate pool.
Domestic staff agency software
Software for domestic staff agencies
Place housekeepers, nannies, carers and PAs, and run both permanent placements and short-term bookings from one system.
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Domestic staffing agencies often place several roles for the same client. A nanny, a housekeeper, a carer. Rostavo handles permanent placements and short-term bookings from one candidate pool, with a proper candidate CRM, document tracking, invoicing and payouts.
What that looks like in practice
A real candidate CRM
Track skills, documents, checks and history for every member of staff.
Match clients to candidates
Rank the best-fit staff for each client by skills, availability and location.
Invoice and pay with ease
Generate client invoices and accurate staff payouts from completed work.
Plus everything else the agency runs on
Every agency gets the whole system, at one price, with nothing held back for a dearer plan.
Scheduling & dispatch
Fill an open shift fast
Best-match suggestions
GPS check-in / out
Checks & documents
Invoicing & payments
Worker payouts
Real-time chat
Client & worker portals
Ratings & reviews
Recruiting pipeline
One system, every vertical
Everyone sees just their bit
One set of records, three ways in. Nobody has to be taught which parts to ignore.
You and your coordinators
The whole agency. Every booking, everyone on your books, the money in and out, and what needs sorting today.
Your team
Their own work and nothing else. They accept a job, check in, upload a certificate and see what they are owed.
Your clients
Their own account only. They request, see who is coming, pay a bill and leave a review.
Domestic staffing is a referral business
Which means the record you keep of a placement is worth more than the placement.
The placement
A housekeeper starts with a family
It goes well. That is the beginning of the value, not the end of it.
Eighteen months later
The family recommends you
The person who calls expects you to know the household they were referred by, and you do not.
Three years later
The original placement ends
Whoever handles the replacement starts from nothing, because the history was in an inbox.
The placement, and everything after it
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01
A brief that outlives the conversation
What the household wants, what they pay, what has not worked before.
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02
Candidates with real history
Skills, languages, references, checks and previous placements, all dated.
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03
Discreet shortlists
A private link rather than attachments, so the household reviews candidates on their own time.
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04
Terms signed and kept
The fee, the guarantee period and the start date attached to the placement, findable years later.
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05
Temporary cover from the same pool
Holiday and sickness cover run on the records you already have.
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06
The next hire starts warm
Because the household record still holds who they had, what they liked, and what they paid.
What to look for in domestic staff agency software
Does it keep the relationship, not just the transaction?
In a referral business the client history is the asset. If it lives in an inbox it is not an asset, it is a risk.
Ask them: Where does client history live, and who can see it?
Does it do temp as well as permanent?
Cover work is the margin between placements and most placement tools cannot model it.
Ask them: Can one candidate hold a permanent placement and a week of cover?
Is there a seat minimum?
General recruiting platforms need three to five seats, which is more people than most domestic agencies employ.
Ask them: What is the smallest account you sell?
How sensitive is the data, and how is it handled?
You hold details of private homes, families, security arrangements and pay.
Ask them: What can I restrict, and can I erase somebody completely?
Can a household review candidates privately?
Discretion is part of what they are paying for, and an emailed CV bundle is neither private nor trackable.
Ask them: Is there a share link with no account required?
Questions answered
Can it handle multiple staff types?
Yes. Labels and workflows adapt, so you can place nannies, housekeepers, carers, PAs and more from one system.
Does it do permanent placements and bookings?
Yes, manage both from the same candidate pool.
Is there a candidate CRM?
Yes. Full profiles with skills, documents, checks and history.
Related
The same system, described for a different trade or a different question.
By what you need it to do
Missing something you need?
Every agency runs a little differently. If something here doesn't fit how you work, or there's a piece missing altogether, tell us. We build custom versions of Rostavo for individual agencies.
That might be a form that matches your paperwork, a rate rule nobody else uses, a report your accountant asks for, or a whole part of the job we haven't covered. Worth a conversation either way.
Tell us what you need
We read every one of these ourselves.
Have tomorrow go like that.
Set your agency up this afternoon. It costs nothing to see whether it suits you.